Business Development Representative

Job Description

Our team is composed of individuals who thrive in a fast-paced environment, enjoy the challenge of developing their communication skills, support and celebrate other team members, and have a propensity for being bold and taking action. As a BDR, you will be responsible for driving awareness of Crunchtime’s products with leaders who work at well-known Restaurant chains. We will teach you the latest sales techniques to engage and build relationships with executives across different brands. Key responsibilities include consulting with restaurant leaders to help them identify problems in their business, generating interest in our products that can help restaurant leaders solve the identified problems, attending industry events, qualifying inbound and outbound leads, and setting meetings for Account Executives via cold calling and cold emailing. We are looking for individuals who are beginning their sales career and want to join a team that has quick promotion potential.
What you’ll do as a Business Development Representative

Support emerging and national restaurant and convenience brands by helping them identify areas where they can improve their customer experience or increase their profitability
Conduct cold calls to identify business challenges that restaurant leaders have, and convert to introductory meetings with Account Executives to learn how we solve these challenges
Follow up with leads that have expressed interest in Crunchtime’s products, and discover around their interest to convert to introductory meetings with Account Executives
Leverage LinkedIn for social selling by: connecting with restaurant leaders within your territory, building your brand and promoting Crunchtime with consistent social posts for your connections to engage with, using direct message/videos/voice notes in LinkedIn messages as a way to engage your prospects, and using SalesNav to identify contacts who have previous history with Crunchtime
Use Gong Engage to manage your prospecting tasks, use AI to strengthen your email copywriting, identify top performing emails across the team that you can leverage in your outreach, review AI-generated feedback from the software to identify your improvement areas in cold calls and email copy, review the teams recorded cold calls in addition to your own for continuous development, capture account information that you can use to re-engage prospects who have history with Crunchtime
Leverage Marketing-Campaigns to break through the noise and capture the attention of prospects
Leverage SalesForce to manage your territory and identify previous engagement with contacts and opportunity to re-engage
Use your dashboard and reports to manage your leads who have the highest potential to convert to a meeting and help you achieve your quota
Meet with your team members on a weekly basis to strategize on engaged contacts and share best practices for how we can convert them to meetings
Use techniques such as multi-threading, storytelling, mirroring, labeling, objection handling
Meet monthly quota for qualified meetings on a consistent basis
Meet quarterly quota for opportunities created on a consistent basis

What we’re looking for

Bachelor’s Degree
0-12 months experience in outbound sales and cold calling
History of exceeding quota in previous role
Strong desire to be in sales
Competitive drive & boldness
Excellent communications skills both verbally and in written format
Ability to work cross-functionally across teams (sales, product, customer success)
Ability to speak with VP and C-Level Executives and influence them
Self-sufficient, self-motivated, and consistently strives for excellence
Seeks opportunities to learn and develop their skillset outside of formal training/enablement
Ability to prioritize, multitask, and adapt quickly
Values hard work and fast-paced environments
Active listening skills and is able to pick up on tonality and hear between the lines to adapt your direction of the call
Enjoys learning from team members and teaching new team members who are brought on board
Enjoys teamwork and participating in team meetings

Nice to haves

Have experience with Salesforce, Gong, Gong Engage, LinkedIn/SalesNav, ZoomInfo
Previous experience in restaurants
Sale internship or degree in sales

What you’ll get

Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Flexible PTO
Paid company holidays
Yearly team off-sites
International travel opportunities
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401k employer match
Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds

Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.